Outsourced OCC & 24/7 Flight Operations Support for Private and Corporate Aviation
Delivering seamless operations. Anywhere. Anytime.
What Is JetCare?
JetCare GmbH is a Swiss-based aviation operations partner providing outsourced OCC (Operations Control Centre) services for corporate and private aircraft operators.
Founded by aviation professionals with over two decades of hands-on dispatch, ground operations and flight management experience, JetCare delivers a full-scope operations department, from flight plan to final leg, staffed exclusively by licensed dispatchers. Unlike large-scale providers where operators become just another account number in a queue, JetCare assigns a dedicated team that knows each client’s aircraft, crew preferences and operational priorities by name.
Every flight is handled by a certified professional. No generic scripts. No shortcuts. JetCare operates worldwide from offices in Basel, Switzerland and Berlin, Germany, supporting 18+ aircraft types, from turboprops like the PC-12 and ATR to ultra-long-range jets including the Global 7500, Falcon 8X and ACJ, across private, humanitarian, ferry, HEAD, scheduled and non-scheduled operations
Flight Operations Services
Flight Planning & Dispatch
Route optimisation, fuel calculations, risk assessments, ATS flight plan filing, and real-time flight following from off-block to on-block. Every flight plan is filed and monitored by a licensed dispatcher.
Permit & Slot Management
Overflight permits, landing rights, and CFMU/NMOC slot coordination handled end-to-end. Dynamic slot adjustments and re-clearance coordination during disruptions.
Ground Handling & FBO Coordination
Parking, hangaring, ramp support, GPU, pushback, lavatory service, fuel uplift coordination and loading supervision. Competitive fuel procurement worldwide with direct vendor invoicing.
Crew & Passenger Services
Hotel bookings, crew transfers, car rentals, dedicated crew lounges, weather-briefing rooms. VIP passenger concierge with personalised meet-and-greet, private lounges and discreet handling of special requests.
Consulting & Account Management
Trip-support consulting, startup advisory for new operators (regulatory setup, SOP design), sustainability advisory (SAF integration, carbon offset planning), and technology integration. Dedicated Key Account Manager assigned 24/7.
Crew Travel Desk
24/7 crew ticketing with no weekend gaps. Instant rebooking on delays and diversions. Mileage programme management. At-cost fares with zero markup or commission.
Why Choose JetCare Over Larger Providers?
Human-First Dispatch
Every flight is planned, filed and monitored by a licensed dispatcher who knows your tail number, your crew and your mission. No automated systems making decisions on your behalf.
Boutique Scale, Enterprise Capability
Delivering the depth of a large provider with the agility and personal attention of a dedicated team.
Swiss-Registered, Globally Operating
JetCare GmbH is headquartered in Möhlin, outskirts of Basel, Switzerland, with a second office in Berlin, Germany. Operations cover Europe, Middle East and worldwide with no geographical limits.
Transparent Pricing
All-inclusive per-tail, per-month pricing with unlimited dispatch legs. Crew Travel Desk at cost with no markup or commission. No hidden fees.
Proven Expertise, New Company Energy
20+ years of combined hands-on experience across ground ops, dispatch, crew control and accountable management, now channeled into a purpose-built boutique operation.
About JetCare GmbH
JetCare GmbH is a Swiss-registered aviation operations company providing outsourced OCC and flight support services from offices in Switzerland and Germany. Our team is structured around eight specialised functions.
This structure ensures every flight is covered end-to-end with clear accountability at each stage. We support private, humanitarian, ferry, HEAD, scheduled and non scheduled operations across 18+ aircraft types, from the PC-12 and ATR to the Global 7500, Falcon 8X and ACJ.
By the Numbers
20+
Years of hands-on
Operational Experience
Ground ops, dispatch, crew control, flight management
40+
Flights Dispatched
per Week
Growing steadily since launch
18+
Aircraft Types
Supported
From PC-12, ATR, B737
to Global 7500, Falcon 8X, ACJ
Worldwide
Region
of Operations
Europe, Middle Eeast and beyond.
No geographical limits to our coverage.
Human. Always.
Licensed Dispatchers, Proven SOPs.
No automated dispatch, no shortcuts.
Every flight handled by a certified professional.
Frequently Asked Questions
Q: What is an outsourced OCC?
A: An outsourced OCC (Operations Control Centre) is a fully staffed flight operations department provided by an external partner. Instead of building and maintaining an in-house dispatch team with 24/7 shift coverage, operators contract with a provider like JetCare to handle flight planning, dispatch, flight following, permit management, ground handling coordination and crew logistics. The operator retains full operational control
while the OCC partner executes day-to-day operations.
Q: How does JetCare differ from large OCC providers?
A: JetCare is a boutique operation where every flight is handled by a licensed dispatcher who personally knows the client’s aircraft, crew and preferences. Large providers typically assign operators to rotating pools where no single dispatcher owns the relationship. JetCare’s eight-function OCC structure delivers enterprise-grade coverage with the personal attention of a dedicated team.
Q: What aircraft types does JetCare support?
A: JetCare supports 18+ aircraft types ranging from turboprops (PC-12, ATR) and regional jets (Fokker, B737) to ultra-long-range business jets (Global 7500, Falcon 8X, ACJ) across private, humanitarian, ferry, HEAD, scheduled and non-scheduled operations.
Q: Does JetCare use automated dispatch systems?
A: Every flight plan is filed, monitored and managed by a certified dispatcher. JetCare uses professional flightplanning software and real-time tracking platforms as tools, but all operational decisions are made by humans. This is a core principle: Human. Always. Our dispatchers are specialists in industry-leading platforms including Skylegs, Leon, Fl3xx, ForeFlight, PPS Flight Planning, RocketRoute and Aurora by Skyplan, enabling seamless integration with any operator’s existing technology stack.
Q: What regions does JetCare cover?
A: JetCare operates worldwide with no geographical limits. The company is headquartered in Möhlin, Switzerland (near Basel) with a second office in Wildau, Germany (near Berlin). Current operations focus on EMEA, with global coverage available for any mission.
Q: What is included in the Crew Travel Desk?
A: The Crew Travel Desk provides 24/7 crew ticketing with no weekend gaps. Services include instant rebooking on delays and diversions, mileage programme management to capture loyalty points on every segment, and at-cost fares with zero markup or commission.
Q: How is JetCare’s pricing structured?
A: JetCare charges an all-inclusive monthly fee per tail number. This includes all dispatch services, flight planning, flight following, permit management, ground handling coordination and 24/7 dispatcher access with unlimited legs per month. The Crew Travel Desk is available as an add-on.
Contact
JetCare GmbH:
Salinenstrasse 27B
4313 Möhlin,
Switzerland
Office Basel:
Industriestrasse 3
4313 Möhlin,
Switzerland
Office Berlin:
Schwartzkopfstraße 1,
15745 Wildau,
Germany
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